How Can We Help?

Confirm that you entered the correct email, check for your email-confirmation message, and try Forgot Password from the sign-in screen. If access still fails, submit a support request below.

DormShare accepts approved college email domains. Enter your official school email. If your valid school domain is missing or verification still fails, choose College verification in the support form.

Open the listing or conversation and use its Report action. Those in-app reports preserve the relevant listing, user, or conversation context for DormShare admins.

No. During beta, buyers and sellers arrange payment and pickup directly. DormShare may show a seller's accepted payment preferences, but it does not process payments or charge marketplace fees.

Coordinate in Inbox, meet in a public and well-lit campus location, keep exact dorm details private, and inspect the item before paying. Review the Safety Guidebefore meeting.

DormShare does not currently offer self-service account deletion. Submit an Account access support request below so the team can review your request.

Choose Technical problem below and include your device, browser, steps to reproduce, what you expected, and what actually happened.